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Terms and Conditions

Card issuance: The WELCOME BACK – bonus card issuer is company Hotel Sava Rogaška d.o.o., Zdraviliški trg 6, 3250 Rogaška Slatina, Slovenia.

The card can be acquired by any natural person older than 15 years, who submits a correctly completed card application form. It is not possible for the legal persons to apply for the card. The card may not be used by any person other than the cardholder and is not transferable. The card can be obtained by submitting the written application at the reception of the Grand Hotel Sava in Rogaška Slatina.


Card use: By presenting the card, the cardholder can take advantage of the benefits and discounts he is entitled to within a certain time period and for certain services. Benefits to which the cardholder is entitled can be taken advantage of exclusively at the Hotel Sava Rogaška d.o.o. or its contractual partners.


Card loss: In the event that the card is lost or damaged, the card can be replaced by presenting any document containing a photographic image of the holder and a completed application form for issuing a new card. The cardholder covers the cost of the issuance of a new card.


 

Card cancellation: The card is issued for an indefinite period of time, the cardholder can hand in a written cancellation anytime and without stating reasons for cancellation. The cardholder shall cancel the card via registered mail and return the card together with written cancellation. The card cancellation takes effect as soon as Hotel Sava Rogaška d.o.o. receives the written cancellation. Hotel Sava Rogaška d.o.o. may submit a written cancellation anytime and without stating reasons for cancellation via regular mail. In case the card is cancelled by the Hotel Sava Rogaška d.o.o., the cardholder is entitled to all benefits he has collected up to the date of the written cancellation.


Valid address for receiving mail: The cardholder binds himself to regularly inform Hotel Sava Rogaška d.o.o. of possible changes of address, name or other data of significance to the card use.


Changes to the Terms and Conditions: Hotel Sava Rogaška d.o.o. reserves the right to change Terms and Conditions and other benefits without informing cardholders via formal written notifications. Terms and Conditions are published on the website www.rogaska.si.


Personal data protection: By entering personal data in the application form and by signing a statement with reference to the consent to use of personal data, the cardholder gives his personal assent and consent that all personal data relating to him that is known or become known within card operations, can be established, collected, held, used, processed and stored by the data controller, i.e. by the Hotel Sava Rogaška d.o.o., Zdraviliški trg 6, 3250 Rogaška Slatina, Slovenia, for the purpose of marketing services implementation, promotional activities, including direct marketing and card operation analysis as well as the analysis of an individual’s shopping habits. The cardholder also agrees and gives his personal consent that data controller may use any personal data relating to the cardholder that is known or has become known to the data controller within card operations, with the exception of sensitive personal data, for direct marketing purposes. By entering personal data in the application form and by signing a statement with reference to the consent to use of personal data, the cardholder further gives his personal assent and consent, that data controller (Hotel Sava Rogaška d.o.o., Zdraviliški trg 6, 3250 Rogaška Slatina, Slovenia) may forward personal data of the cardholder and purchases carried out as stated in the first paragraph of this Article to other contractual partners of the company Hotel Sava Rogaška d.o.o. registered in the Republic of Slovenia, who are duly registered for personal data processing and have entered into corresponding contracts on personal data processing with Hotel Sava Rogaška d.o.o., for the purpose of forwarding personal data and executed purchases data of the Hotel Sava Rogaška d.o.o. to data controllers for the purpose of maintaining a single database of cardholders and their personal data as well as executed purchases data, for the purpose of marketing activities implementation and for the purpose of card operation analysis or the analysis of an individual’s shopping habits as well as to the printing companies registered in the Republic of Slovenia for the purpose of printing materials related to the implementation of marketing activities of the personal data controller. Personal data shall be processed in the EU and in the former Soviet Union countries. Each cardholder may use a written request sent to the card controller’s address or email address: info@hotel-sava-rogaska.si, and require the data controller to permanently or temporarily discontinue the use of his personal data and executed purchases data, anytime and without explanation. In this case the data controller will prohibit the use of personal data and executed purchases data for the mentioned purposes within 15 days from receiving the cardholder’s request, and shall inform the cardholder, who has sent the request, of his actions within the following five days.


Governing law: Legal relationships between Hotel Sava Rogaška d.o.o. and the cardholder are assessed according to Slovenian law.